FAQ's
What is a Note Profile?
A note profile categorizes aromas by three distinct notes: top, middle, and base. Similar to ingredients to a recipe, a note profile lists some of the most prominent aromas blended to create each unique fragrance. Our Top note has the highest percentage of aromas while our base note features the minimal amount of aromas.
How do I care for my candle?
Ensure your candle is away from children, pets, and anything flammable. Burn your candle for at least 30 minutes ensuring that the melted wax (burn pool) reaches all sides of your candle. Trim your wick after each burn to 1/4 inch. For best results, do not burn for more than 4 hours at a time
Do you use color in your candles?
Paige's Candle Co candles are free from artificial colorants and harsh chemicals
What type of oils do you use in your candles?
We use a blend of phthalate-free fragrance oils
How fast will I receive my order?
Each order has a 3 to 5 business day processing time before it leaves our studio. Once in transit, you will receive your order within 1 to 8 business days depending on where you are located within the United States. International orders may have a transit time of 5 to 20 business days.
May I pay for expedited shipping?
We are not offering expedited shipping at this time
May I return or exchange my candle(s)?
Please refer to our Refund Policy. We highly encourage you to try our FREE SAMPLES so that you can try our aromas before you commit to a full sized candle.
How do I qualify for a FREE 4oz candle?
This is while supplies last. Spend $75 or more, and we'll automatically include a free surprise 4oz candle with your order—no code needed! Just add $75 worth of items to your cart, and your surprise candle will be included.
- Limit one free candle per order.
- FREE shipping on all orders over $75.
- You can purchase additional surprise 4oz candles for $19.50. Simply adjust the quantity of surprise candles in your cart.