US ORDERS PLACED BY 12/15 WILL ARRIVE BEFORE 12/25! FREE GROUND SHIPPING ON US ORDERS*

Shipping + Exchanges

SHIPPING INFO

All orders are processed and shipped within 3 to 5 business days. Once your order ships, you will receive tracking information via email. 

***We offer FREE shipping on all orders within the contiguous U.S. Once shipped, you will receive tracking information via email. Tracking information may take up to 24 to 48 hours to update via our shipping carriers.

We cannot replace stolen packages at this time. 

STUDIO CLOSURES

We get breaks too! Our candle studio is closed on the following dates:

11/26/2020 +11/27/2020 
12/24/2020 + 12/25/2020
01/01/2021

EXCHANGES + RETURNS

We do not offer returns at this time. If you would like to sample our products, you may receive free samples located on our collections page. 

If your order arrives damaged or if you're experiencing an issue with your product, please email us at info@paigescandleco.com. Include photos of the damages and your order number and someone from our team will be in touch within 48 hours. 

We do not offer refunds on gift cards.